SVP, Product, AI & Innovation
City National Bank
Jaya is a product and AI strategy leader with 15+ years of experience driving intelligent, scalable innovation in digital banking.
At City National Bank, she leads AI-enabled transformations across onboarding, fraud, and microbusiness ecosystems—blending agentic AI, MLOps, and behavior design to deliver measurable growth.
Recognized as a BAI Emerging Leader and a member of BJ Fogg’s Behavior Expert Forum, Jaya brings a rare mix of technical depth and product vision, with a track record of embedding responsible AI into real-world platforms.