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Jaya
Kandaswamy
SVP, Product, AI & Innovation
City National Bank
Jaya is a product and AI strategy leader with 15+ years of experience driving intelligent, scalable innovation in digital banking. At City National Bank, she leads AI-enabled transformations across onboarding, fraud, and microbusiness ecosystems—blending agentic AI, MLOps, and behavior design to deliver measurable growth. Recognized as a BAI Emerging Leader and a member of BJ Fogg’s Behavior Expert Forum, Jaya brings a rare mix of technical depth and product vision, with a track record of embedding responsible AI into real-world platforms.
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31 July 2025 10:00 - 10:30
Navigating the AI Frontier: Strategic adoption in the enterprise
AI and large language models (LLMs) have shifted from being optional innovations to operational imperatives for enterprise survival and growth. Unlock the transformative potential of AI in your enterprise by addressing the trifecta of challenges: data quality, infrastructure bottlenecks, and cultural resistance. Poor data quality is the leading cause of AI project failures, and making data governance, cleansing is non-negotiable. Strategic infrastructure choices whether on-premise, cloud, or edge must align with workload, compliance, and cost considerations, while fostering an AI-ready culture through upskilling, psychological safety, and leadership is crucial to overcoming resistance. Ready to future-proof your organization? Start by building a robust MLOps pipeline and prioritizing internal AI adoption to de-risk and accelerate innovation. AI is not a one-size-fits-all solution, nor is it a magic wand. Let’s unpack it together!