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Kanika

Tolver

Senior AI Product Manager

United States Federal Government

Kanika Tolver is a Senior AI Product Manager, best-selling author, and tech career strategist with 20 years of experience designing and scaling digital solutions across the federal government and private sector. She led the development of AI-powered capabilities on the ServiceNow platform, with a focus on IT Service Management (ITSM), AIOps, and AI Virtual Agents. As the founder of Career Rehab, LLC and author of Career Rehab, Kanika empowers professionals to pivot into high-impact tech roles. Her thought leadership has been featured by CNN, CNBC, and The Washington Post, and she has spoken at premier conferences including VMworld, Techsgiving, GovTechCon, and Women in Tech Network. Driven by a passion for AI innovation, product strategy, and workforce transformation, Kanika delivers bold insights at the intersection of technology, leadership, and career reinvention.

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31 July 2025 11:45 - 12:15

From noise to insights: How AIOps transforms IT operations and reduces costs

Modern IT teams face an overwhelming volume of alerts, incidents, and system noise leading to burnout, inefficiencies, and rising operational costs. This session explores how AIOps platforms use machine learning, automation, and intelligent event correlation to transform noisy IT environments into actionable insights. Attendees will learn how AIOps not only streamlines incident management and boost reliability but also delivers measurable cost savings by automating repetitive tasks, optimizing resource usage, and reducing downtime. Whether you're scaling IT operations or modernizing legacy systems, this session will show you how AIOps can be a game-changer for cost-effective, data-driven IT.