31 July 2025 10:45 - 11:15
From assistive to agentic AI: Redefining AIOps and autonomous IT operations
Most enterprises today use AI as an assistant for answering questions, generating content, or supporting decisions. The real productivity breakthrough, however, comes with Agentic AI: systems that can plan, decide, act, and learn across workflows with minimal human intervention.
This session explores the shift from assistive to agentic AI, and why it represents the next major leap in enterprise productivity. We will examine how agentic systems reduce operational complexity, eliminate handoffs, and deliver measurable cost and cycle-time improvements across IT, operations, and knowledge work.
Attendees will gain a clear understanding of where agentic AI creates real ROI, how it differs from traditional automation and copilots, and what leaders must do to adopt it safely and at scale.
The talk concludes with practical patterns and metrics enterprises can use to move beyond AI pilots and unlock sustained productivity gains.