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Shubhankar
Shilpi
VP, Senior Director Software Engineering
Truist
Shubhankar Shilpi is a Software Engineering Director II at Truist, specializing in enterprise payments, production reliability, and AI-driven operations across ACH, Wire (SWIFT/Fedwire), and treasury platforms. He is the sole inventor of the Batch Monitoring Tool (USPTO App. 18/488,784; Notice of Allowance: Spet, 30, 2025), credited with major reductions in MTTD/MTTR for high-value payment workflows. With 15+ years across Truist, Infosys, NTT Data, and IBM, he leads modernization at scale, serves as session chair/reviewer in Springer LNNS venues, and is featured in Marquis Who’s Who in 2024.
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31 July 2025 11:45 - 12:15
Driving trusted intelligence in banking with federated AIOps
The banking industry is rapidly transforming, with digital growth, real-time payments, and rising cyber risks demanding secure and reliable operations. Trusted intelligence AI that is transparent, compliant, and resilient is now essential. Federated AIOps offers a breakthrough by enabling decentralized AI model training across banks without sharing raw data, allowing institutions to collaborate while preserving privacy and meeting regulatory requirements. This approach enhances fraud detection, strengthens anomaly monitoring, and improves predictive insights across real-time payments and ACH systems. As more than 85% of banks adopt real-time payments, Federated AIOps reduces transaction latency, improves incident response, and ensures smoother processing. It also supports resilient infrastructure through predictive maintenance, real-time monitoring, and automated recovery, minimizing downtime and safeguarding customer trust. Overall, Federated AIOps provides the foundation for modern, secure, and scalable banking operations delivering trusted intelligence while overcoming data silos and operational risk.